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Inviting a user

Purpose

Administrators create user accounts directly. The new user receives a temporary password from you (out of band) and is forced to change it on first sign-in (see Forced password change).

Before you start

You need:

  • The user's full name and email.
  • The entity they belong to (must already exist; create it on Settings if not).
  • The role to assign: User, Submitter, or Reviewer. (Admin is granted later via Make Admin.)

Step-by-step

  1. Open User Management from the sidebar.
  2. Click Invite New User. The Invite New User dialog opens.
  3. Fill in:
    • Full Name — first and last name; KCFIS splits on the first space.
    • Email Address — the user's email.
    • Password — temporary password (minimum 8 characters). The user will change it on first login.
    • Confirm Password — same value again.
    • Entity — pick from the dropdown of existing entities.
    • Role — pick User, Submitter, or Reviewer.
  4. Click Invite User (or the equivalent button at the bottom of the dialog).
Expected result
  • A toast confirms "User invited successfully".
  • The dialog closes; the new user appears in the table with status Inactive (until first login).
  • Pass the temporary password to the user securely (encrypted email, password manager share, in person).

Common errors

You seeMost likely causeFix
"Passwords do not match"The two password fields differRe-type both.
"Password must be at least 8 characters long"Too shortUse a longer password.
"Please select an entity"No entity chosenPick one from the dropdown. Add new entities on Settings.
Email already existsThe email is already a userUse Make Admin or contact the user; do not create a duplicate.