Inviting a user
Purpose
Administrators create user accounts directly. The new user receives a temporary password from you (out of band) and is forced to change it on first sign-in (see Forced password change).
Before you start
You need:
- The user's full name and email.
- The entity they belong to (must already exist; create it on Settings if not).
- The role to assign: User, Submitter, or Reviewer. (Admin is granted later via Make Admin.)
Step-by-step
- Open User Management from the sidebar.
- Click Invite New User. The Invite New User dialog opens.
- Fill in:
- Full Name — first and last name; KCFIS splits on the first space.
- Email Address — the user's email.
- Password — temporary password (minimum 8 characters). The user will change it on first login.
- Confirm Password — same value again.
- Entity — pick from the dropdown of existing entities.
- Role — pick User, Submitter, or Reviewer.
- Click Invite User (or the equivalent button at the bottom of the dialog).
Expected result
- A toast confirms "User invited successfully".
- The dialog closes; the new user appears in the table with status Inactive (until first login).
- Pass the temporary password to the user securely (encrypted email, password manager share, in person).
Common errors
| You see | Most likely cause | Fix |
|---|---|---|
| "Passwords do not match" | The two password fields differ | Re-type both. |
| "Password must be at least 8 characters long" | Too short | Use a longer password. |
| "Please select an entity" | No entity chosen | Pick one from the dropdown. Add new entities on Settings. |
| Email already exists | The email is already a user | Use Make Admin or contact the user; do not create a duplicate. |